GUIDELINES FOR ORDERING
DeBragga.com makes every effort to maintain, if not improve upon, the quality of our fine products. We are sure you will be delighted with your selections. Please inspect your package immediately upon receipt. If there is any problem with your order, please contact us within 24 hours of receipt. Credit will not be granted if unsatisfactory items are discarded or consumed.
ORDERS
Orders can be placed 24 hours a day, seven days a week via our web site: www.DeBragga.com
DeBragga.com accepts the following credit cards: Mastercard, Visa, Discover and American Express.
All prices are subject to change without notice. Catalog prices do not reflect the cost of delivery. We do not ship C.O.D. Sales taxes will automatically be added to any applicable purchase.
The customer receives notice from DeBragga.com at the time of purchase, and once again, at the time the package is picked up by FedEx for delivery the following day (all orders are delivered overnight). When the package is picked up by FedEx, customers will receive notice of delivery for the following day, along with tracking information. There will be no other contact with the customer unless initiated by the customer.
CORPORATE & PERSONAL GIFTS
Nothing says “Thank you”, “Congratulations” or “Happy Holidays” better than an assortment of fabulous meats. Our delicious selection of natural or dry aged beef is the perfect way to show your clients and employees how much you value them.
Choose from our wide selection, and then simply list the recipient’s name and address in the “Ship to ” section on the ordering page. Please include a phone number for each recipient. Enter any gift messages (“Happy Birthday”,”Great Job”, “Best Wishes”, etc) in the box provided on the ordering page.
PACKAGING
Your meats are packaged in insulated cartons, fitted with gel ice packs and cushioned with packing peanuts to ensure product quality for up to 48 hours. Items ordered together are not necessarily shipped together.
QUALITY
Please note that to ensure quality, we cut your meats to order. We will always try to cut the specific amount requested, but it is possible that we might cut slightly more or less. Please understand that this is one of the challenges of offering a handcrafted product and that we will do our best to make sure you are satisfied.
PRODUCT SUBSTITUTIONS
Due to seasonal availability and supply limitations, we may need to substitute items to ensure freshness and timely delivery. Should the situation occur, we will make every effort to contact you before shipping your order. We will always substitute ingredients of equal or greater quality and value.
PRIVACY & SECURITY
All e-mail addresses and personal information (such as name, address, credit card number, etc.) are transmitted through an encrypted process for your protection. All information is collected for our use only; DeBragga protects this information both online and offline.